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Modular ICS (Integrated Communication System)

Modular ICS

The Modular ICS platform is the power behind Norstar-PLUS. It has been designed to give you what your business requires of a communications system today. More control over communications costs. More productivity on every desk. Effortless integration with other technologies. It also takes into account one more thing that's just as critical to your success. The future. Modular ICS has been designed to be expandable and upgradable so that it can effortlessly embrace the newest in technological advances while still providing the same ease-of-use.

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   FEATURES:

Modular ICS enhances the current Norstar feature complement with the following: 

Automatic Route Selection

  • automatically selects the most economic long-distance route for calls, based on the time of the call and the digits dialed

  • manual route selection is available 

  • overflow routing can be assigned for busy routes - a warning tone signals the route is not the most cost-effective

Now you can be sure that every call made is made the most economical way possible.

Incoming Line Groups

  • groups lines under one retrieval button with a maximum of 15 groups per system

  • once retrieved calls can be handled normally using hold, transfer and forward functions.  

This feature leaves programmable buttons free for other functions, like autodialing.

External Calls On Intercom

  • internal and external calls can be initiated or received through a single intercom button.  

Saves one button for another programmable feature, increasing the functions of the deskset.

Alternate Restrictions 

  • much more flexibility on when and how restrictions can be placed on outgoing calling

  • restrict calls according to digits dialed by time of day and day of week, including weekends or holidays

  • place restrictions on the lines, sets and remote access

  • modes can be assigned automatically or manually 

Eliminating the cost of unauthorized calls is now more efficient and more flexible.

Coordinated Dialing Plan 

  • allows dialing within multi-site businesses, such as branch offices, as if the numbers were on-site 

  • a line pool is intelligently selected and additional digits are automatically inserted to complete calls over a public or private network

Makes keeping in day-to-day contact with other groups or branches faster and easier.

Network Direct Dial

  • Users can dial any other specific user by dialing just one keypad digit 

  • the other user's network can be internal or external

  • Up to five keypad digits can be assigned and utilized this way

This increases the functionality of the deskset, by saving up to five programmable buttons for other users.